SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of High Street Satori (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://highstreetsatori.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool jacket! The size approached for a miniature girl! Looks a little oversize, as it should be according to the style!
On the height of 175 cm and 44 the size of the village is fine, the sleeves of the ideal length) very thin artificial leather, but in general for its price norms.
Cool, at 187 took L, everything is perfect
I join all positive reviews! The goat is very cool, "skin" is super soft and pleasant, no unnecessary and stupid details, more or less on classics. There is a feeling that quickly does not crack and does not wipe. The only significant minus: from order to delivery it was one and a half months (and here many wrote about super fast delivery)-Other my orders made in the same period or even later came much earlier.
The jacket is excellent, took the size S, lays on a large sweater and sweatshirt, t-shirts and sweaters also wear S, I do not think that you need to take more of your size, since the sleeves will be length, and the jacket and so oversize. sewn neatly, threads do not stick out, there is a lining, I recommend. Seller Thank you!
Thank you to the store for the fast delivery. The jacket is good, light all as in the description
Fire! We have to take it. The store, as always, did not fail!
Beautiful!
Jacket fire. Super cool looks. On og97 took the size of L. It looks free as an oversize and still hoodie can be podotte. In short, I'm very pleased. The truth was almost 2 months before the train, the track was tracked.
As on photo
Like in the picture. Thin One
The jacket came for a month. I liked everything, I recommend!
Class, I'm pre-war, yakysna furnitura, do not cheap, the material is good, I'm lamb. OG 88, OB 98, washed m
A good jacket, I recommend, it will be great for autumn), in Ukraine there was somewhere about a month)), took the size L for height 173, about 104, OG 100, OT 73, the village is good
Class jacket for his own grochi
Super as in the photo, came quickly, on growth 175 well